Hello, I am also located in Australia, but instead of using our current Australian Shopify site, we have a different Shopify site for the US. Can you please tell me if it is possible for the US site to pay USD into an Australian foreign currency account (an account held in Australian that is set up to accept USD)? Because we pay our suppliers in USD we want to avoid converting the funds to AUD. But we do not have a bank account or address in the US so we cannot open an account in the US. Instead we are hoping a foreign currency account in Australia will be ok?
I'm Miles from the Social Care team at Shopify. Thanks for reaching out about this. You'll be happy to know that you're able to change your payout currency - as long as the bank your payouts are paid to accept the foreign currency. In order to change the payout currency, follow these steps:
Please note, if the currency option is greyed out, that means your bank may not accept other currencies. If you do see this, please let me know so I can take a look for you, as may need to manually intervene. We have a detailed guide on selling and getting paid in different currencies that I would recommend checking out as well.
As you're based in Australia, there are some other great gateways that may of interest to you that may also offer payouts in foreign currencies. You can check out a full list here: https://bit.ly/3mlLGRU.
Keep me updated with how you go!
Thanks for getting back to me. I totally understood your question and was working under the assumption that you're currently set up for AUD payouts, but wish to receive USD payouts to an Australian bank which accepts foreign currency. Is that correct?
Can you please clarify if you're currently receiving payouts in USD or AUD? You can find this information by heading to Settings > Payments > Manage and scrolling to the bank account section. This will display the last digits of the current bank account listed and the payout currency next to it.