Can no longer create orders on the $9 subscription???

lushpetz
New Member
2 0 0

Hi up to yesterday i was able to create orders on the $9 for the apps i was using with shopify, now i cant and its says i have to upgrade to the next level. anyone else have this?

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Trevor
Community Moderator
Community Moderator
2570 337 524

@lushpetz 

I don't believe that we have changed the features provided in the 'Lite' plan. However, I do know that our "Pause and Build" plan is $9 which would not have the ability to create orders as the checkout is disabled. Could you clarify what plan you're on? You can see this by going to Settings/Plans and Permissons. 

Trevor | Community Moderator @ Shopify 
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lushpetz
New Member
2 0 0

hi no i used to be able to create draft orders and then sync them. so if someone bought something say on Etsy, i could create an order in Shopify, mark as paid and it would go through to the appropriate app. they have stopped this now , so the $9 subscription is useless

 

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Trevor
Community Moderator
Community Moderator
2570 337 524

@lushpetz 

I understand. I spoke with our Billing team who were unaware of any changes to the Lite plan. Could you please clarify what plan you are on? You can see this in Settings/Plans and Permissions. 

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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