Can't access my account

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New Member
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When I try to login it states "Unable to access fromthex,contact the store administrator from access"but the problem is iam the administrator. I need help please advise.

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Request ID:

15fc6dba-5251-495c-9afd-8bba05885e5f

 

this is the request id i was given as well

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New Member
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Has anyone from Shopify responded to you because I have the exact same issue.

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I have the same issue after I created a new shopify ID. Can someone help?!

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