Hello!
Anders from the Shopify Social Care team here.
I wanted to touch base here to ask how things are going with the Facebook sales channel? We did have a known issue earlier which has since been fixed. If, however, you're still having troubles either connecting the channel or with products not appearing on Facebook's end, let me know!
Take care.
Anders | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
for me a simple thing as using Chrome helped solve the same issue!
@michaelp42 wrote:I'm still having trouble. I'm able to connect to my FB page okay, but it doesnt "stick" so when I come back to my Shopify Facebook tab again it says no account connected, "reconnect", which I do, and then the process repeats.
Help please!
@Anders wrote:Hello!
Anders from the Shopify Social Care team here.
I wanted to touch base here to ask how things are going with the Facebook sales channel? We did have a known issue earlier which has since been fixed. If, however, you're still having troubles either connecting the channel or with products not appearing on Facebook's end, let me know!
Take care.
Hello. I am having the same issue. Tried doing it from Safari, and Google Chrome. Neither work. I emailed my issue to customer support. My ticket # is 12235098. Please assist.
It really doesn't like me.
See photos - screenshots taken about 5 seconds apart....
User | Count |
---|---|
21 | |
18 | |
15 | |
14 | |
13 |