Yeh welcome to the club ! Its actually quite pathetic isnt it ? I had 3 stores and hardly ever had the FB shop working and could never get instagram to work. I gave up with shopify. Worst ecommerce platform out there ! Its a deep technical problem they have no idea how to remedy but your subscription they take quickly
I have not been able to set up my Facebook account as a sales channel with Shopify. There’s a message about Shopify experiencing so,e difficulties connecting and hope to have it resolved soon. Does anyone know the update on this? I’ve been trying for three days.
LOL its now November and the same problem still exists. I closed my 3 stores today. I want nothing to do with shopify, I was trying for 3 months. I surrender
I am still having this issue - I've tried all the recommended "fixes" on desktop and mobile, and I've not been able to resolve this. I'd really like to get my ad campaigns going for the holidays - can someone from the Shopify team please help me?
Attached are some screen caps from mobile - I am in fact logged in, and I have no idea why this is happening. I have the same problem on mobile and desktop.
Thank you in advance for your assistance - I look forward to resolving this problem promptly.