Can't contact Shopify support

arnecke
New Member
1 0 0

I paused my store, I didn't know that I wouldn't be able to access anything so I want to revert that, but when I try contacting support, I just get the following error:

"There was a problem selecting your shop. Choose another shop, or continue to get support."

If I chose to continue without selecting a store, I just get thrown to documentation... is there any way I can contact them?

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Zolbayar
Shopify Partner
43 1 3

Hi arnecke, 

It seems like you can chat them with this link: https://help.shopify.com/en/questions#/contact/chat

Just selecting "I don't have a Shopify store" will work (I guess)

Working remotely from Mongolia ~ www.gereesee.com
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