Can't create or connect an ad account to my shopify business manager

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I'm stuck in this loop...

I'm currently unable to connect any new ad accounts to my Facebook Shopify business manager because my ad limit is "1" but I'm also unable to connect my personal ad account because I reached the limit of "1"

 

In summary, I can't link any new accounts to my Facebook Shopify business manager or I can't create any new ads account. Facebook is recommending I contact Facebook support as shown in the images below, but I cannot for the life of me find an email or a chat to contact Facebook support. Would really appreciate help from the community

PS: I'm the admin on all these platforms

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