I'm not sure I fully understand the issue you're experiencing. Are you having difficulty logging in after enabling two step authentication or having trouble setting it up?
You can set up two step authentication by following these steps here.
Let me know and I can look into this further for you. Thanks!
I've just sent you both emails so I can verify you and loop in our Accounts team.
Please respond to my email with the requested information at your convenience.
For verification purposes, please reach out to our support directly!
To contact our support directly please follow these steps:
Hope this helps!