Can't open login form for customer after changing primary domain

New Member
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Hi There!

I just update my primary domain from into paid domain 
After that, I can't open Customer Login form, it keep direct to dashboard again 
When I change to shopify default domain(, it works again

What should I do? I want the login form work well when I change the domain into paid domain



Shopify Staff
Shopify Staff
2290 243 477


A few questions to help troubleshoot this: 

1. If you clear your cache/cookies and restart the browser, does that resolve the problem?

2. Are you using the native customer account creation option provided by your theme or are you using an app?

3. What is the name of the theme you're using?

4. By dashboard, are you referring to the Shopify admin or something else?

5. Could you share some screenshots of the area you're referring to?

Peter | Social Care @ Shopify 
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