My store has stopped working. There is no way to select size options. The only way to get an item into the shopping cart is just as it displays by default – in the case of t-shirts that is size XS. There is also no way to select, say, a t-shirt of a different color, or a mug of a different size.
I was using the Pixelunion Handy theme, where the “options” button stopped working. But the problem also exists with Shopify’s Supply theme.
I don’t feel qualified to make adjustments to liquid code.
I should add that Pixelunion insists that the problem is not related to the theme. They thought the problem might be caused by printful. Meanwhile, printful developers assured me that the problem is not caused by printful, and suggested that I check whether the problem is caused in different theme. And in fact it IS!
It been a while (18 months?) since this problem cropped up. After much back and forth and GOOD help from shopify support acting as an intermediary with Pixelunion suuport, It seems it all boiled down to the following:
Hi Philip and Adrian,
Thanks for following up and its my pleasure!
I heard back from our Tier 2 Support department and it looks like the issue was caused by the incorrect formatting of the currency symbol being entered into the Handy theme > Theme Settings > Currency > Default currency: http://files.pxu.co/8e2b0448ebdf
Our Tier 2 support department has changed the currency symbol to uppercase to resolve this issue; however, you will need to refresh your browser's cache in order to see the changes!
I hope this information helps and please let me know if you have any additional questions.
Have a great weekend,