Can we give customers an estimated arrival date?

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Shopify Partner
59 0 7

When a customer checks out, is there a way for them to see a range of dates that their order could arrive?

I mean with physical dates, like

YOUR ORDER WILL ARRIVE BETWEEN JUNE 2-JUNE 5 and NOT "Your order will arrive in 7-10 days"

Did not see an app.

Thanks!
Jason

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Shopify Staff
Shopify Staff
189 0 19

Hello Jason,

Keegan here from the Shopify Guru team.

Might be hard to give that information to customers, as it would require an API call to the postal provider for that tracking number, assuming they allow that information to be received. Might be possible with some coding to generate an "Should arrive from X (7 days from ship date on order) to Y (10 days from ship date on order). but that would require hiring a Shopify Expert.

An alternative solution may just be to provide customers the power to check up on the orders with one of the apps below!

https://apps.shopify.com/order-lookup-app
https://apps.shopify.com/tracktor-2
https://apps.shopify.com/has-it-shipped-yet-2

Hopefully this helps, thanks for your post!

 

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