Can we sell products from other suppliers

Tourist
11 0 1

Hi,

My name is George and I am new to ecommerce. I’ve been in ecommerce since june 12 2017. 

Can i sell also other products other than  Oberlo and Aliexpress Suppliers? 

I need also feedback about my shop 

www.allforoneclickshop.com

 

Shopify Staff
Shopify Staff
809 41 125

Hey, Gmall!

My name is Ava, I’m one of Shopify’s Gurus and I’m here to help :)

Sure, you can sell from an other supplier if you like. Once you set the supplier up as a custom fulfilment service in the Shipping settings, you can go to your products and change the supplier to your your own one. This way, they will be notified of any incoming orders. I have made a short video here for you on how to set this up!

https://screenshot.click/14-07-q7jua-ohbw1.mp4

1. Settings > Shipping
2. Dropshipping Fulfillment Service > Add a Service
3. Add name and email of your supplier
4. Save!
5. Go to your products section and select the products from this supplier
6. Once they are selected, click 'edit products'
7. This will bring you to the Bulk Editor. Here, you can click 'All Fields' and add 'fulfillment supplier' as a field.
8. You can then click on the first box and use the cursor to drag the boxes down, selecting multiple boxes at once.
9. Click on the box again so a dropdown menu appears. Here you can click your suppliers name.
10. Save!

Let me know if you have any more questions, happy to help!

Ava

Social Care Guru | support@shopify.com

Ava | Social Care @ Shopify
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Tourist
7 0 1

Thanks Ava. I was also looking for same information. How payment will work in this case please?

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Shopify Staff
Shopify Staff
809 41 125

Hi, @Elite!

 

If you are using a mix of products imported from Oberlo + your own products, then the payment at the checkout for the customer will work as normal. You would need to use a payment gateway in order to accept credit card payments from your customers at the checkout. You can set up an account with the payment gateway, then when a customer orders a product for you, the payment gateway will take the money from the customer, process it, then deposit it into your bank account. Click here to see a list of gateways available in your country!

The only difference here is that orders containing products sourced from Oberlo will need to be placed by you from within the Oberlo app. With non-dropshipping products, the customer pays you, then you ship the product. However, when using Oberlo, the customer would pay you as normal at checkout, then you would need to go to the Oberlo app and place the order on their behalf. The Oberlo supplier will then receive the notification and ship the product to the customer for you. There is a video below on how to place and fulfil Oberlo orders:

 

If you like, you can wait 1-3 business days between you receiving the order from your customer and you placing the order via Oberlo? Just to ensure the funds from the customer will be in your account when you go to fulfil the order.

Let me know what you think! 

 

Ava
Social Care | help.shopify.com

Ava | Social Care @ Shopify
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Tourist
7 0 1

Thank you Ava for such a detailed answer!

Tourist
7 0 1

Hi Ava,

I have a question regarding shipping. If I check checkbox "Free Shipping" on Aliexpress while adding products to my Shopify store using Oberlo Chrome extension, it means I will not need to pay shipping charge for the items I add regardless of the price, weight and I can offer free shipping to my customers. In this case, neither myself nor customer pays any shipping charge, correct? Thanks!

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New Member
1 0 0

Hi @Ava with regards to the payment process for products from external vendors (not including Oberlo or the like):

If I add another vendor to fulfillment options as you outlined and import their products, I'm assuming the transaction takes place on our site (As in all money from the sale is deposited into our bank account)?  Will we then pay the vendor(s) after the fact according to our agreed upon terms? Thank you so much for your help!

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Shopify Staff
Shopify Staff
809 41 125

Hey, @rehabhealth!

That is it exactly; the customer orders from you & pays during the checkout process, then the funds are transferred to your bank account. After that, you can take those funds and place an order directly with your supplier. Some merchants like to use this Vendor Payout app that will allow you to easily keep track of how much you owe your vendors. Just to keep your records and analytics up to date.

Let me know what you think!

Ava
Social Care | help.shopify.com

Ava | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
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