Cancel a development store transfer, did it by mistake.

Julio_Menendez
Shopify Partner
5 0 3

Hi, I have a development store (doppledev.myshopify.com) that I mistakingly transfered to one of my other email accounts thinking it remain as a development store. Can I have it remain a development store under the new email? If that's not possible can I please have it re-activated under the initial email account?

The email I used to create the store is hello@juliomenendez.com , the email I transfered it to is julio@thedopple.com.

Thanks in advance!

Replies 18 (18)

Nick
Shopify Staff (Retired)
4531 434 1025

Hi Julio, 

Nick here from Shopify. 

Oh no. Not to worry. this is something we can change back to the original email. Any transfer to another email address would register as a client taking over the store, which is the reason we would need to revert it to the original address. 

I would need to verify the account details with you first and will reach out to you on the hello@juliomenendez.com address for the verification if that's ok?

I'll be in touch with you about it soon. 

All the best, Nick

To learn more visit the Shopify Help Center or the Community Blog.

cindyfatika
Visitor
1 0 0

Thanks

hussain-ahamd
Shopify Partner
7 1 1

Hi Nick. I've the same problem with the following store https://revoderma.myshopify.com/. Please help. Thanks in advance 🙂

Hussain A.
jowel
Visitor
3 0 0

Hi Nick, Unfortunately I transfer ownership to wrong email. Now I can not see the website. 

My email is joweljhe@yahoo.com

Please cancel the transfer. It's urgent.

Thank you and waiting for your assistance.

jowel
Visitor
3 0 0

Hello Nick,

I need urgent support. Unfortunately I transferred ownership to a wrong email. Now I am not able to access the website from my development platform. Could you please cancel the transfer .

My email is joweljhe@yahoo.com

I am waiting for your reply.

Thank you

Elias
Shopify Staff
2805 274 490

Hello, @jowel.

 

Thank you for joining the thread and bringing this to our attention.

 

It's important to note that there isn't a way to cancel a transfer of ownership once it has been initiated. However, we may be able to assist you with adjusting the email to the correct one. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Please visit the Shopify Partner Support and login to your account to create a support request.

 

If you have any other questions, then don't hesitate to let us know.

 

Elias | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

jowel
Visitor
3 0 0

Hi Elias, 

Thanks for your quick reply. Doing it right now

Best Regards

Julio_Menendez
Shopify Partner
5 0 3

Hi Nick,

awesome! Yes, fell free to contact me on hello@juliomenendez.com.

Thanks again!

Julio

Nick
Shopify Staff (Retired)
4531 434 1025

Hi Julio, 

I've sent you an email directly about this. Should you for any reason not receive it, don't hesitate to let me know in a reply here. 

Talk to you soon. 

All the best, Nick

To learn more visit the Shopify Help Center or the Community Blog.

Mitash
Visitor
1 0 0

Hey Nick,

Greeting of the day,

We just accidentally transferred one of our development stores to our other business email id (michaelc@mitash.com) as it is assigned to clients store as a staff member with full access. The client already bought a plan according to their requirement I think we have to transfer it using account owner email id rather than staff member's email id which is our business email id.

My development store email id is samd@mitash.com.

My Shopify Partner account email is sales@mitash.com.

It's very urgent as we need to transfer this account as per clients guideline.

Thanks for your help!!

-Jules-
Shopify Partner
1 0 0

Good afternoon,

 

It appears I've fallen into the same trap. If it would please be possible to contact me on the same email my community account is registered with it would be greatly appreciated.

 

Cheers,

Jules

z3niths
Visitor
1 0 0

Hello Nick,

I also have the similar problem, could you please revert the owner back to me ?
https://vanessafactory.myshopify.com/

This is my email : march@crazy-factory.com
Best regards,
March

bblist
Visitor
1 0 0

Hello, I have accidentally made someone else owner of the store, how can I change that back to the original owner?

Mr_QWEE
Visitor
1 0 0

Hi, I have a development store (bloomvio.myshopify.com) that I mistakingly transfered to one of my other email accounts thinking it remain as a development store. Can I have it remain a development store under the new email? If that's not possible can I please have it re-activated under the initial email account?

The email I used to create the store is thebeemartz@gmail.com , the email I transfered it to is bloomviot@gmail.com

Thanks in advance!

Mavenly
Tourist
3 0 1

Hello, we have a similar problem with one of our development stores, https://better-nu.myshopify.com/. Can you please help us with this as well?

Thank you!

crsun
Visitor
2 0 0

Hi Nick,

I also have the similar problem, could you please revert the owner back to me ?

https://zirhc.myshopify.com/

This is my email : crsun@zirhc.store

Best regards,

Chris

scharaden
Visitor
1 0 0

Dear Nick,

I did the same mistake too unfortunately.

Its this store: https://lily-and-klaus.myshopify.com/

Can it be reverted to my email-address: mail@saschakrischock.com

Many thanks in advance
Sascha

EngrSammy
Shopify Partner
1 0 0

Dear Nick, I transfer development store by mistake 

 

here is the store address: (https-transformationinfortech-org-store.myshopify.com

 

my development account email: sammy@transformationinfortech.org

 

Please kindly help transfer it back. 

 

I transfer it to: transformationglobalnetworks@gmail.com by mistake.