Cancelling recurring charges?

13 0 1

Hi, I've recently been charged $40 dollars ( shopify subscription + an app) in the last month how do I stop this payment happening automatically. I want to still use the app and shopify store but won't to stop the automatic payments happening, how do I do this? can I pay monthly manually instead of automatically?


Shopify Staff
Shopify Staff
304 26 78

Hey, @Neds1.

Olivia here from the Shopify Team.

Thank you for sharing your question with us. At this time, there is no way to 'manually' pay your invoice, however, you can easily predict when your next invoice will be. Our billing cycle is typically every 30 days, but you can pay for your subscription in advance by signing up for one of our annual plans. 

Furthermore, you can view when your next charge will be by heading to Settings > Billing. You can easily view upcoming charges in this section, along with your billing date.

Would you mind sharing why you would like to be able to pay manually instead of automatically? If you can share your experience with me, I'd be glad to make sure our devs get the feedback.

I look forward to your reply,

Olivia | Social Care @ Shopify 
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