Cannot Log a Support Ticket to Shopify Support

Highlighted
New Member
3 0 2

Since about a week ago, I could no longer see or find any spot to log a ticket directly to Shopify support. I can click on "Contact Shopify support" on this page: https://help.shopify.com/en:

Screenshot(358).png

 

Then I just get redirected to the search function again on this page: https://help.shopify.com/en/questions#/questions  See below:Screenshot(359).png

 

This has been beyond frustrating, please help!

 

 

1 Like