Cannot log in. Shopify unavailable. 4 days already

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New Member
1 0 0

Hello,

 

I have been trying to login to my account Surf Girl Boutique for 4 days but keep getting : Due to an unexpected technical problem, Shopify is temporarily unavailable. Please check back in a few minutes – we'll be up and running in no time!

 

This has been 4 days now....

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Excursionist
11 2 3

Try connecting with the support team. Use the below link.

https://help.shopify.com/en/questions#/contact 

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New Member
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I'm getting the same message.   This has been going on for over a week now.  I have two shopify accounts and I can't log i.. Shopify Gurus haven't helped (2-tickets)  Then eventually I get in.

 
I've tried logging through Safari (same as I've done for the past 6-years) I've cleaned my cookies and I've tried logging in through Chrome.  I can't get in from my laptop--which is where I've always worked from.  If I use my husbands computer I get right in.
 
I've always raved about Shopify and their support, in 6-years this is the first time I've ever complained.  I can't run a business if I can't get into the backside of my website, please find someone who can help me.
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