Cannot log in shop

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New Member
1 0 0

I cannot log in to the shop after paying the monthly fee. Can anyone who has this problem help me?Untitled.png

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Explorer
44 4 5

Hi there,

 

I just checked the shopify status page and i see no incidents occurring in the past few days. You can always check if shopify is down  https://status.shopify.com/

 

I see you have tried incognito, and chrome.  Have you tired it on another internet browser? Internet Explore.

 

Try clearing your cookies.

 

 

Since about 3 weeks, i can use chrome, I can process orders, but cannot click on my sales channels.  It shows a linking problem for some reason. So I've pretty much have been using Internet Explore.

 

I hope this helps.

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New Member
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I have the same problem with my store cool-bay.myshopify.com. The store became unavailable after I made a payment to Shopify, a number of my payment is 74869369.

Please send me instructions about what to do next. I paid for your service and now I can't work

Best regards

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