Cannot open shopify app

New Member
1 0 0

I get this error after selecting my app. 

"There’s a problem loading this page

There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later."
New Member
1 0 0

Hi Lugman,

I face the same issue today. I look over this process.

Could you please try the following steps and then try accessing the App Store again? Here are the steps: 

  • Check your browser for any available updates and complete them if able
  • Clear your browsers cache and cookies
  • Access your shop in a private / incognito browsing session and try again
  • Try in an alternate browser and complete the above steps again
  • Try on an alternate device and complete the above steps again

I hope this would help.