Cant login to store at all

Bodkn
New Member
2 0 2

When I try to log into my store it just gives me an error saying "this page isn't working" "HTTP Error 431"

Why is this happening? Any help would be greatly appreciated, Thanks

LukeJHL
New Member
2 0 0

Same here! But the Shopifystatus.com shows everything is alright? 

Anyone has any idea what's going on?

p.s. I'm based in the U.K.

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WoolandWaves
New Member
2 0 0

I am having the same issue.  HTTP ERROR 431  

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LukeJHL
New Member
2 0 0

It works now!

I was using Chrome and I just cleared all browsing history, caches,...etc. and log in the Shopify Admin again and it worked.

Hope it helps.

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Pexah
Tourist
6 0 4

I have the same issue ! I am genuinely getting pissed off about it right now cause I've been trying to figure this out the last 3 hours. I cleared cache 5 times and restarted pc and still not able to access my store. Any process's you took to fix this please tell me! Clearing cache didn't do shi* and I'm afraid of losing my store to this stupid issue.

*** UPDATE
There is Advanced and Basic cache files! They are different so delete cache in both and this will be fixed!

T35L4
New Member
1 0 0

Same here!

In my Chrome browser ; I identified myself as "guest" (in the profile pop-up window) and now it works fine... 

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ES_Carlos
New Member
2 0 0

In Chrome I just had to "Clear browsing data" on both tabs "Basic" and "Advanced" and the HTTP ERROR 431 stopped being shown and I was able to enter my store. 

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