I need to add Carrier Calculated Shipping API to my plan. I followed the online instructions "Shipping, Man Rates, Add Rate, use carrier, etc." however I am adding the distance app by Zapiet and it says I must contact shopify. I am willing to do the yearly renewal to get it free. Need it going asap. Also, on your support page, I can't find a way to start a case.
I'm Miles from the Social Care team at Shopify.
Please check your inbox, as I've emailed you there. Generally, we're unable to give specific account support via our forums, however, as a once-off, I've sent you an email and we can chat there.
Have a great day!