Cart gets empty after logging in

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Hello everyone,

I tried to find a similar thread but couldn't find anything sadly.


My client is experiencing a rather weird issue at the moment where the user - who added items to their cart - loses their cart after logging in.
They get a mail to retrieve their cart 10 hours later, the link for that works fine.

Is there a way to fix this or is this common?

Greetings from Germany

Timo

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