Cart hold

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Shopify Partner
2 0 2

I have a store I built for a client. I know shopify does a cart hold while the customer is in the process of checking out. However, I need the hold to be placed when it is just sitting in the cart while the customer continues to shop. Does an app like this already exist?

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New Member
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Sorry for interuption. I am looking for the same app or any solution similar to this. Kindly let me know if you find any solution

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Shopify Expert
9872 100 1710

Hey Megan,

Have you thought this through? Let's say you have an item that has 100 units in stock. Someone adds (even if just to be cheeky) all 100 to their cart.

  • Are you ok with other customers not being able to purchase that item?
  • How long does the cart hold last for?
  • What happens to the items in the cart when the cart hold ends?

What happens when you're running a sale and 100 different customers add the item to cart? That would be a big assumption that all 100 would buy the product. More often than not people just add items to the cart as a temporary wishlist. By developing something like this I am sure you'll cause issues for legitimate customers vs those just browsing.

You might have a valid use case however, but first explore the pros / cons.

I don't know of an app that does this does, but would be a custom build. I'm sure you'd hit the API limits under sale conditions so definitely some planning and conversation with an app dev is needed here. 

I'd steer you away from this idea.

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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New Member
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But what if I have only one quantity of every product. like in this (https://abbascarpets.com/collections/all) case we have one of a kind product for each item because everything is hand made.

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Shopify Partner
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Hey Jason! Thanks for the reply. 

The issue we are running into is, honestly this may sound silly, but in flash fabric sales, some of these women get viscious. There are dozens of times when we just do not have enough fabric for all of the people who want to purchase and it's a giant frenzy when the retail goes live. Often times, we do have 100+ hopping on the the site hoping to grab something, so my poor client dealt with a large amount of unhappy customers and some really not so nice words said to her over no cart holds. They want to toss a yard in, have it held, go back, grab another yard and checkout without worry that the first yard will sell, if that makes sense. 

 

We don't want an indefinite cart hold, something that maybe holds for 5 minutes would work. 

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New Member
2 0 1

Megan,

Did you ever find a solution to this question? I am currently working on a site as well where a cart hold is very important to customers. As we expect most inventory to sell quickly during launches, we'd like customers to be able to hold items for 5-10 minutes so they can complete their order without losing their cart. It seems like Shopify doesn't want to support this functionality, and I haven't located an app this will do so.

Thanks for any updates you might have!

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Shopify Partner
28 0 5

Hi Megan, (and curioususer)

I am currently working with an online retailer that does flash sales, almost weekly.  After moving to the Shopify platform, she had the exact same issue.  I can't imagine how let down someone would feel after picking something they wanted so badly, putting it in their cart, only to find out when they go to make payment, that the items were no longer available.

I will be releasing the "Cart Hold" product under a new company I'm founding "Bright Dime".  Bright Dime's mission is to utilize the latest web technologies to solve problems effecting online shops of today (much different than even 5-7 years ago), and provide features which will make up the online shops of tomorrow.

If you would like to, or know anyone that would like to sign up to be a part of the private beta launch (starting in the next few weeks), please sign up using the form at: http://www.brightdime.com/

Please let me know if you have any questions.

Phil Spitler
phil@brightdime.com

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Shopify Partner
28 0 5

UPDATE:

Cart Hold should be released Monday July 3rd.

Also, domain and email change.

http://www.carthold.com

phil@carthold.com

I look forward to providing ecommerce vendors the modern tools of today's web.

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Shopify Partner
28 0 5

And we are live.

Thank you for your patience.  Please let me know if you have any questions.

You can install the app at http://shopify.carthold.com.

Phil

phil@carthold.com

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Tourist
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Hey Phil - looks like your app no longer exists? What happened? I'm trying to look into solutions to this problem for my store.

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