Change Store to Different Country

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New Member
9 0 0

I need help! I bought a Shopify store from Exchange, from Denmark. I'm so far unsuccessful at changing the store location to United States, as far as my payment methods for the business. If anyone out there can help, please do. Shopify support has been horrible.

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Shopify Partner
872 130 147

Hi There!

Do the following:

  1. "Settings"
  2. "General"
  3. Scroll to "Store Address" and change the country there.

Let me know if that works!

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- Should you need any direct help: contact@jhkcreate.com
K&J
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New Member
9 0 0

StoreProblem.PNG

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New Member
9 0 0

As shown, the country section is greyed out & cannot be changed

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Shopify Partner
872 130 147

Oh you have Shopify Payments enabled here, got to your "Payment Settings", disable it and come back to change the country!

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
K&J
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New Member
9 0 0

I know it says go to payment center but that doesn't work either

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New Member
9 0 0

I deactivated it like 100 times already but the settings never go away.

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Shopify Partner
872 130 147

That's extremely odd, would you mind sharing the steps you're following for deactivation? Just to make sure we haven't missed something here. 

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
K&J
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New Member
9 0 0

Very simple. Anything that has something to do with changing the country is greyed out, which means I cannot change it. No use to explain it. I can show you. This is my gotomeeting room: https://vology.webex.com/join/dford

 

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New Member
9 0 0

I need help fixing this! Who the hell is accountable?

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