I recently started up my shopify business last month however have had trouble setting up instagram shopping. I've contacted facebook numerous times and no help.
When in instagram app, i select set up instagram shopping and it prompt me to verify my domain however its the wrong domain, its my original shopify domain. I need to change it to my new domain which is already verified on facebook to start my insta shopping.
hoping someone knows a solution?
I went back into Facebook business manager -> Brand Safety-> domains and deleted the shopify domain that was connected with my ig and left personalized domain (verified). This seemed to work. My ig page populated in the setup page on shopify and allowed me to move on to the next step of the ig shop setup. Good Luck!
Has anybody found a solution to this? I have changed everything in FB Business Manager and it's all approved but on Insta it still is asking me to approve the old domain that I deleted? Very frustrating and difficult to find out how to solve the issue. Thanks heaps, Amy
After months of trying to figure it out and trying everything, I just deleted the facebook off of my shopify and redid everything and now I am waiting for verification! It finally seemed to work, fingers crossed!