Hello! I'm currently setting up my shopify account and noticed my currency is Jamaican Dollar but I need it to be in US currency. I ran a test transaction and I have tried to change it but it won't allow me to do so because it says, "You've made your first sale, so you need to contact support if you want to change your currency". I don't know how to change it? Can you help with this?
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This is an accepted solution.
Rae from Shopify here. I appreciate you reaching out about this.
As mentioned in the message you shared, we’ll need to access your account in order to resolve this issue. So that we can do this, please visit our Help Center, log in to your account, and create a support request. Once we receive this request, we'll be happy to continue assisting you through live chat, email, or via a callback.
Since this is the next step needed to resolve your query, I've marked this reply as the solution to this thread. That way, if others in the future run into this problem and discover this post, they'll know what steps to take to contact our team, and reach a resolution on their end, too.