We are having a usability issue with fulfilling orders. Some of our local customers are selecting shipping instead of free local delivery. Thats fine, becuase we just refund them and they are happy. However, there is no way of changing the shipping method so we can not add them to the delivery route planning app in Shopify.
Is there a way we can change the order from shipping to local delivery?
If you are wanting to change shipping methods in order to use that order in the Shopify Local Delivery App, please consider trying out our EasyRoutes local delivery route planning app.
It lets you select from ALL your orders to create local delivery routes in seconds, so even if the method is Shipping, you can still surface that order to include it in a route.
We were a Shopify staff pick, are very well reviewed, and offer a free trial. Please check us out!
You can learn more at https://easyroutes.app. I hope this helps!