Chat Bot Recommendations

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Tourist
12 0 4
Thoughts / tips on adding a chat bot to a store? Are there free chat bot solutions that work best with Shopify? Eg. Hubspot or other?
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Shopify Staff
Shopify Staff
479 41 105

Hey, @BridgetNK!

 

Julie here from Shopify Support.

 

It's great to hear that you're wanting to add a chatbot to your store. This is a great way to boost engagement with your customers and answer any questions they may have about your products.

 

There are quite a few different chatbot apps available in the Shopify App Store. Some of these apps give you the ability to chat with your customers, while others offer a more automated chatbot experience.

 

If you're looking for a true chatbot app, then I recommend checking out Gobot - Sales Boosting Chatbot. This app has excellent reviews and serves as a "virtual sales assistant", automatically answering customer questions and providing upsell and cross-sell options. 

 

Tidio Live Chat is another popular option and also offers a bot feature, giving you the ability to choose from a number of automation and bot templates designed to help you boost sales. It also supports multiple languages and has a customizable widget to help you stay on brand.

 

It looks like both of these apps offer free plans as well. While these are just two examples of some well-regarded chatbot apps, I recommend browsing the App Store to compare other options. Are there any specific features that you're looking for in a chatbot? 

Julie | Social Care @ Shopify
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