Checkout error

priyavansh
New Member
2 0 0

HI there. I have a few questions:

1) I'm using Bogus Gateway to test out my checkout experience. It gives me a URL error, but then when I cancel out the error, it does completes the order. Can you please help me understand the URL error and how I can fix this?

2) Where can I see that my shop is linked with my Spocket account on the Shopify site? I am trying to understand how the orders speak to each other from Shopify to Spocket.

 

Thank you so much for your help!

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Team_Spocket
Tourist
13 0 2

Hi Priyavansh,

John here from Spocket Support. You should see if your Spocket account is connected to your store on your Spocket dashboard settings or in your Shopify apps. We'd be happy to walk you through how orders between Spocket and Shopify works. Please reach out to us at support@spocket.co and we'll gladly assist you!

As an additional reference, you may also refer to our help center at: help.spocket.co.

Looking forward to assisting you!

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