Checkout isn't available?

Highlighted
New Member
2 0 0

Hi guys,

Just setting up a trial account as we want to start an eCommerce site, and I am working through testing an order as described on this page: https://help.shopify.com/manual/payments/shopify-payments/testing-shopify-payments

I've followed every step and my screens look just like the screenshots but unfortunately when I try to execute a test order and try to check out my customer gets: "Checkout isn't available". Does anyone know how to get past this?

I am in Australia. I did apply the change mentioned here to make the store members only if that matters (this site will be purely for existing customers): https://help.shopify.com/themes/customization/access/create-members-only-store.

Hope someone can help,

Tony

0 Likes
Highlighted
Shopify Staff
Shopify Staff
754 42 151

Hey, Tony!

Katy here from Shopify. Thanks for reaching out, and congrats on your first post too! ?

I'd love to help you our here. During the trial period, the checkout is actually deactivated by default. In order to activate this, to test out all of the features available you will just need to select your preferred plan

However, not to worry, you will not be billed for this until after the 14 day trial period is finished. This allows you to test out the features free of charge. 

If you decide it is not for you, you can then cancel before your trial is up, or if you are happy to continue, your billing will then commence after this time.

I hope this helps!

Katy

Katy | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Highlighted
New Member
2 0 0

Thanks Katy, that explains it.

0 Likes
Highlighted
New Member
1 0 0

Hi,

My trial period is ending soon. If I choose a plan, would it be another 14 days for the new plan or the same time will be counted?

0 Likes
Highlighted
New Member
1 0 0
Nom mon compte n'est pas valide
0 Likes
Highlighted
New Member
2 0 0
Hi on my web page the check out is not available if the client select checkout it gives an error
0 Likes
Highlighted
Highlighted
Tourist
5 0 3

I chose a plan and it’s still not letting my customers checkout 

0 Likes
Highlighted
Tourist
5 0 3

Kathy I selected a plan and it’s still not letting my customers purchase 

Highlighted
New Member
1 0 0

Happens the same to me. I'm not with trial.

0 Likes