Checkout isn't available?

Anthony_Parfitt
New Member
2 0 0

Hi guys,

Just setting up a trial account as we want to start an eCommerce site, and I am working through testing an order as described on this page: https://help.shopify.com/manual/payments/shopify-payments/testing-shopify-payments

I've followed every step and my screens look just like the screenshots but unfortunately when I try to execute a test order and try to check out my customer gets: "Checkout isn't available". Does anyone know how to get past this?

I am in Australia. I did apply the change mentioned here to make the store members only if that matters (this site will be purely for existing customers): https://help.shopify.com/themes/customization/access/create-members-only-store.

Hope someone can help,

Tony

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Katy
Shopify Staff
Shopify Staff
771 43 167

Hey, Tony!

Katy here from Shopify. Thanks for reaching out, and congrats on your first post too! ?

I'd love to help you our here. During the trial period, the checkout is actually deactivated by default. In order to activate this, to test out all of the features available you will just need to select your preferred plan

However, not to worry, you will not be billed for this until after the 14 day trial period is finished. This allows you to test out the features free of charge. 

If you decide it is not for you, you can then cancel before your trial is up, or if you are happy to continue, your billing will then commence after this time.

I hope this helps!

Katy

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Anthony_Parfitt
New Member
2 0 0

Thanks Katy, that explains it.

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neoecomm
New Member
1 0 0

Hi,

My trial period is ending soon. If I choose a plan, would it be another 14 days for the new plan or the same time will be counted?

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Ednellouis
New Member
1 0 0
Nom mon compte n'est pas valide
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Keanu
New Member
2 0 0
Hi on my web page the check out is not available if the client select checkout it gives an error
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tecsetsupport
New Member
2 0 1
Alexesia
Tourist
5 0 3

I chose a plan and it’s still not letting my customers checkout 

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Alexesia
Tourist
5 0 3

Kathy I selected a plan and it’s still not letting my customers purchase 

edu_sn11
New Member
2 0 0

Happens the same to me. I'm not with trial.

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