I have received a Wholesale order from a shop. A store I know, I know the owner. It’s been a client for long time.
Shopify has classified this order as hight fraud risk, Because the owner has used her personal debit card from her business Address (her shop) located no more than 10 mins driving from her house.
I have provided all explanation/documents to Shopify. It’s like they just ignore whatever I send, and just repeat they will keep my me ha for 120 days.
I want to suit them and make them respond for all the inconvenience they are causing. has anyone been in this position! Any advise?
thanks very much!!!