Closing a paused store

edofile
Tourist
4 0 1

I've seen many people have this problem too. I'm on a paused plan and the button to cancel the store doesn't work. I understand that I need to choose a plan to close my store. before doing that though id like to be sure that someone at Shopify can refund the charge I get from choosing a plan. if someone could get in contact with me that would be great.

my shop URL: https://notedjournals.myshopify.com

 

3DPEEKSAMPLE
New Member
1 0 0

Hi, I would like to do the same.
Did you get any answer about that ?

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edofile
Tourist
4 0 1

no, not yet but I've been charged still, because I'm literally unable to cancel my account without giving money first. it ridiculous 

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