Combining Shipping Profiles

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Excursionist
21 0 3

I'm having trouble with my shipping working properly.

 

Most items in my store are under the General Shipping Category with a Standard Flat Rate of $3.95 and a Tracked Shipping Rate of $11.95.  I have a some items that ship free and have a Free Shipping Category for them.   I would like to offer the option for Tracked Shipping for $11.95 for this rate, too.  

 

The problems come when I combine items from both categories.  The Tracked Shipping option either disappears or is charging people $23.90 (double).

 

How can I set this up so it does what I want?

- most items charged under the flat rate

- some items shipping free

- all carts offered the option of tracked shipping

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Highlighted
Excursionist
21 0 3

Anyone have any suggestions for me, or should I contact support?

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