Elle here from Shopify. I can certainly help you troubleshoot this issue! I have the following questions for you:
* What is your store's URL?
* Does this issue happen on a specific browser? If so, what one(s)?
* Is this issue specific to desktop or mobile browsing?
* Have you added or removed any apps recently?
* Have you modified any code within your theme files recently?
Looking forward to hearing back from you soon!
Thanks for those details! I will need to reach out to you directly so I can look into the code of your theme.
Keep an eye out for an email from me soon!
Would you be able to provide more context here so I can look into this for you?
If you can share your URL along with some examples of the issue, that would be helpful. Thanks so much!
I started a new thread here:
would it be better to solve it there?
My url is https://www.femmefatale.ie
I have just changed the password and logged everyone out.
Thanks for letting me know and providing so much context in your other thread.
I'll reach out to you directly so I can have a deeper look at your store to see what is causing this.
Keep an eye on your inbox!