Competitor filed a faulty DMCA takedown notice

Tourist
6 0 2

A competitor of mine failed a faulty DMCA takedown notice and has had all of the products on my site taken down for Black Friday/Cyber Monday. I disputed the claim but my understanding is the products will stay down for at least 10 days.

 

Is this really how easy it is to exploit the Shopify DMCA system? I now get to sit and watch myself miss out on thousands of dollars of sales. No due diligence, or any research at all done by the Shopify team. If someone from Shopify could chime in on this issue that would be great. I have all documentation to back up my original designs being sold on my website.

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