Connect Existing Domain Troubleshoot

jackkellner
New Member
3 0 0

I have been experiencing issues with connecting my existing domain at GoDaddy. After speaking with their staff, they indicated that my DNS settings are functioning properly and propagating on their end. However, whenever I attempt to verify, Shopify throws an error indicating that my A and CNAME settings are blank, which is not the case as indicated in my screenshots and confirmed at the links below.

https://www.whatsmydns.net/#CNAME/www.cyptoclothes.com

https://www.whatsmydns.net/#A/cyptoclothes.com

Can you help me understand if there are issues on Shopify's end that are preventing verification?

 

Thank you,

Jack

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Ireoluwa
Excursionist
73 3 5

Hello Jack, 

Welcome to the Shopify community 

How many hours is it up to now since you connect the domain?

The fact that some domain takes hours before full propagation. 

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jackkellner
New Member
3 0 0

It has been several days. Just tried again and still showing empty values for A and CNAME even though that is not the case

 

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Ireoluwa
Excursionist
73 3 5

Has your problem been solved? been a while now 

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