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Hi there Shopify help..
I now have a new UPS account with negotiated rates that I would like to apply to my store.
When I go to settings>shipping and delivery>carrier accounts and click on "upgrade your plan" it takes me to the User and Permission section.
I have myself as the store owner and I have more than the basic account so I'm not clear on what to do?
Thanks for any help offered..
Hi @Nlimit19,
Hope you're doing well today!
Before you can offer those negotiated rates with UPS to your customers, we will need to activate third-party carrier-calculated shipping for your account. To be eligible for this feature, you will need to meet one of these requirements:
May I ask what plan you are currently on? You can confirm this at any time by visiting Settings > Plan in your admin.
Definitely let me know if you run into any challenges making any of the account changes I shared above. Once your account meets one of these requirements, you can contact our support team via our Help Center here to activate third-party carrier-calculated shipping for your account.
Thanks!
June | Social Care @ Shopify
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