I am trying to connect an existing Bluehost domain to Shopify, but the most current Shopify tutorials and Community discussions do not reference the current DNS page options in Bluehost.
First, I was able to change the A record to 22.214.171.124 in the "A (Host)" section in Bluehost.
Next, in the CNAME section of Bluehost, there is no "www". Instead, www is also found in the A (Host) section. Because of this, I am not allowed to change the current IP address for www to shops.myshopify.com because the A (Host) section only accepts IP addresses. So I then try to add a new www record in the CNAME section, but I get the error message "...issue adding zone records. Zone record not added...."
Any recommendations on how to solve this?
I eventually figured out the issue and am updating this as a reference to other users with a similar need.
For some reason my www record was in the A (Host) section - not sure why? I deleted the record from this section and then recreated it in the CNAME section. The error message went away and the record was created successfully.
Hope this helps.