Connecting to Facebook

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I have tried to connect Shopify Business Manager but failed. I received a message saying that my account with Facebook is restricted. On 6 April 2020, I submitted documents to verify my business but I have not received a reply from FB. Business verification is still under review but for how long? I realise that COVID-19 has disrupted business activities around the globe. Can you please contact Facebook for me to expedite this matter.