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and Thanks for your Good question.
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Thank you for your reply.
I have managed to build this, however now I want to take it to the next level and create a dropdown of the dropdown, or a popup to be triggered by the codes in the dropdown (in this case reasons for contact) the customer chooses.
For example, when a customer chooses Return & refund as a reason for contact, a popup (or dropdown) should appear stating further information, our policies,etc.
Is this something that can be done?
how can I guide you?