Ted here from Shopify Support, thanks for reaching out to us! Our live chat, phone, email and social media support can be found here 24/7. I'm happy to help you with any query as well if you would like, just let me know!
Thanks for letting me know. The link I shared above in full is https://help.shopify.com/en/questions#/contact. You should be able to see these options when clicked. If not, can you try using a different browser or device to access the page? In addition, our Shopify Facebook Support here or Twiter Support here can help you with any query 24/7. I'm also happy to help here too if you would prefer.