Conversion API issues

filipcibicek
Tourist
12 0 3

I set up the Facebook Pixel using the automatic shopify tool, along with the conversion API. I run into issues with my ads where once the customer clicks on it and checks-out from desktop, the sale is not attributed. - this to me seems like a faulty conversion API. I have also received this error message. Along with my general matcquality being 7/10 even though we collect and pass all the possible information onto facebook. Any help?

 

Screenshot 2021-04-12 at 20.52.32.png

 

 

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