Created a development store but it doesn't show on the list

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Shopify Partner
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Hello,

I have created a development store on my partners account.

When I tried to sign back in it did not show on the stores list.

I can still log in when I visit the store url at folyskin.myshopify.com . The store just doesn't show up on my stores list.

I don't think this is the expected behaviour because I already have 6 stores on the account and they show on the development stores list.

Thanks for your help.

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Shopify Staff
Shopify Staff
908 86 175

This is an accepted solution.

Hey, @JP_Motta!

 

Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.

 

This is not expected behaviour as yes, all stores should show up on your partner account as development stores. In order for me to have a closer look, I will just need to verify your partner account. I will send you an email to the email address attached to this forums account and confirm some security questions about your account. Once you reply to that email, I will get it checked out for you.

 

Speak soon,

Lulu

 

Lulu | Social Care @ Shopify
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Shopify Partner
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Hi @Lulu 

The problem has been fixed. I can see the store on the development list.

Thanks for your help. 

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Shopify Staff
Shopify Staff
908 86 175

You are very welcome, glad I could help.

 

Let me know if there is anything else I can do for you.

 

All the best,

Lulu

Lulu | Social Care @ Shopify
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New Member
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Hi Lulu, I have the same problem. I created a store on developer plan and now its gone, and when I type the domain in, it says its currently unavailable..

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Shopify Staff
Shopify Staff
908 86 175

Hi, @luisantonivich.

 

Welcome to the thread! That seems strange, I will need to have a look into your account. In order to do so, I will just need to verify your account first. I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I can investigate further for you.

 

Speak soon,

Lulu

Lulu | Social Care @ Shopify
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New Member
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I have the same problem. Created a store on the partner portal. Loggin in now, I can can't see the store, but can access the store if go directly.

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Shopify Staff
Shopify Staff
908 86 175

Hi, @kudosweb.

 

Thank you for joining the thread. I can certainly look into this for you, I will just need to verify your partner account. In order to do so, I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I can take a closer look.

 

Speak soon,

Lulu

Lulu | Social Care @ Shopify
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New Member
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I am also having the same issue, the development shop I've created exists but my partners page is saying I don't have any shops. Can you also help with that? Thank you!

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Shopify Staff
Shopify Staff
908 86 175

Hi, @devhq.

 

Welcome to the thread! Yeah, I can absolutely have a look at this for you. In order to do so, as above, I will just need to verify your account. I will send you an email to the email address attached to this forums account and confirm some security questions about your partner's account. Once you reply to that email, I can investigate further for you.

 

Speak soon,

Lulu

Lulu | Social Care @ Shopify
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 - Was your question answered? Click Accept as Solution 

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