Currencies

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Shopify Staff
Shopify Staff
504 45 131

Hi @NazarU,

Sure thing, but I will need to authenticate you over email to do this. I'll send you a message at the email address tied to your forums profile and we can go from there.

Kind regards,

Victor | Shopify Social Care

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Tourist
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Hi Victor.

I have the same issue. I want to change my default store currency to USD.

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Would you help me, please?

Looking forward to get e-mail from you.

 

Regards,

Igor

 

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Shopify Staff
Shopify Staff
504 45 131

Hi @impprinted,

Sure, no problem. I'll send you an email shortly to discuss the currency change with you.

Kind regards,

Victor | Shopify Social Care

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New Member
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Hi, I need help, I want to add multiple currencies on my store, I cannot use shopify payments beacause i live in Belgium, can someone help me please?

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Shopify Staff
Shopify Staff
504 45 131

Hi @zhorzh7,

The option to sell in multiple currencies is currently only available to merchants using Shopify Payments, so those in Belgium would not be able to have this option enabled as Shopify Payments is not available to Belgian-based merchants at this time. Your best alternative would be to use one of the many multi-currency apps available on the Shopify App Store, as these would still allow customers to browse your products and view their prices in their local currency, even if at checkout they pay in the default currency set for your store.

Kind regards,

Victor | Shopify Social Care

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New Member
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Hello, 

Hopefully I've located the right board. I need assistance switch my store's currency. How can I do that?

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Shopify Staff
Shopify Staff
504 45 131

Hi @Perri_Furbert,

The best thing to do is to contact our support team directly, as you can be pre-authenticated on the store and a member of our team can authorize the currency change for you. However, as you've posted here, I'll be happy to take a look at this for you. I'll be sending you an email shortly.

Kind regards,

Victor | Shopify Social Care

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New Member
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Hi Victor,

Yes may you please have a look into it? I’ve had quite a difficult time
accessing help through the support team.

Thank you!
How long does the process usually take?

Best,
Perri
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Shopify Staff
Shopify Staff
504 45 131

Hi @Perri_Furbert,

I sent an email to you on Monday (3rd August), shortly after I replied to your message here. Please check your inbox and reply to me there. I sent the email to the email address tied to your forums account.

Kind regards,

Victor | Shopify Social Care

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New Member
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Yes, I emailed you back but I got an auto response stating that I shouldn't respond to the email. I'll try again.

 

Thanks!

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