Currency change

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New Member
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Hi

 

I would like to change the currency of my shop, is there any support available for that right now? 

 

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Shopify Staff
Shopify Staff
400 53 72

Hi, @lazy-press,

Hank here from Shopify.
 
As this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store.

 

Once you reply to that email, I will look into this further for you.

 

Hank

Hank | Social Care @ Shopify 
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New Member
2 0 0

Hi,

 

I am having the same issue, I change the currency to USD but then when I want to save the change it doesn't do it. Shows a progress bar but it doesn't finish after few hours still doesn't save the change.

It is a new store and I am still setting it up and have not loaded any products yet.

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Shopify Staff
Shopify Staff
400 53 72

That sounds like it may be a localized issue like your browser, or your Internet service provider (ISP), for instance. Can you try to do this action using incognito mode to see if you are allowed to change the setting? Or even on a mobile device using mobile data if possible instead of your wifi?

If it works on the incognito window, I would recommend clearing your cache to see if this resolves your issue!


Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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