The option to create a customer account will not show up. I have the "customer account" as optimal, but there is no option. Is there something I have to do?
Thanks in advance!
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Nick here from Shopify.
Do you mean the option for you to create a customer account in your admin won't show up?
Or do you mean the option for a customer themselves to create their own accounts on the public front of your store?
If you want your customer to be able to set up their own on your storefront you would need to enable it in your store admin. You can do that by taking the following steps.
You will then see something along the following lines.
Could you let me know where the option isn't showing up for you and if either of the above help?
All the best, Nick
That does seem quite strange @redclover.
Would you be able to list your store URL in a reply to me here please and I can take a look at it and see myself, please? Without seeing the store it's difficult to troubleshoot why this might be happening.
Looking forward to hearing from you.
I also am having this issue. When a customer goes to checkout, they are only directed to a login but not a place to create a new account. They would have to go back to the home page and create their account there, then go back to the shopping cart to continue. I don’t think this will be intuitive for people. I may consider the option of doing check out as a guest until there’s a fix for this.
Would you be able to share a link URL for your store please and I can look into this for you?
Are you looking to have a place for customers to create an account outside of having to purchase something from the store also? Let me know!
I took a look and saw that customers can still create an account login from the checkout area you are referring to. You can see it in the screenshot:
Is this the page you meant?