I have been trying to get in contact with the 24/7 customer support that Shopify claims they offer. However none of the links are working and I am not able to get in contact with anyone. This is highly upsetting because not only do I pay monthly for my services this is also my business that is being affected. I have a billing/payment question and need the issue resolved as soon as possible.
Your support use to be so great. What has happened? It is so hard to to try to even get a call back and I can't even find that option. The support people are great, but you are making it way to difficult to get to them. If I could have a call back the problem could be solved so easily. I'm trying to resolve a payment issue from an email I received and it is critical I talk to someone and not waste all my time trying to contact support.