Customer Support

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New Member
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I have been trying to get in contact with the 24/7 customer support that Shopify claims they offer. However none of the links are working and I am not able to get in contact with anyone. This is highly upsetting because not only do I pay monthly for my services this is also my business that is being affected. I have a billing/payment question and need the issue resolved as soon as possible.

 

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New Member
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Your support use to be so great. What has happened? It is so hard to to try to even get a call back and I can't even find that option. The support people are great, but you are making it way to difficult to get to them. If I could have a call back the problem could be solved so easily. I'm trying to resolve a payment issue from an email I received and it is critical I talk to someone and not waste all my time trying to contact support.

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