I have an issue with the 20mb file upload limit.
We have a business printing photos where the customer needs to be able to upload images, often over 20mb.
I would love some suggestions that let the customer simply upload larger files without them having to leave my site.
Thank you in advance.
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Nick here from Shopify. Great question!
It is possible for your customer to have the ability to upload more than the 20mb file limit but it will require the use of an app from the Shopify App Store. There are numerous apps which you can look into for this function. Let's take a look at some of them below:
Hopefully, one of the apps above can do what you are looking for and have enough space to allow your customers to upload files large enough for you.
All the best, Nick
Thank you for the reply and info.
I've been looking at the app store for something similar with no monthly outlay. Can you suggest something?
I hate to sound cheap, but we have reached the limit of, and gone over our budget before our launch. Starting a new business sure is expensive..
This is an accepted solution.
No problem at all.
I completely understand where you are coming from, as someone who is also starting a store/ business. The only other way I can think of having something like this applied with no monthly outlay would be to have something custom made for you by a Shopify Expert. This route would involve a much higher upfront cost, but would more than likely remove a monthly cost for you with this.
With regards to the app costs, this is something which would be out of Shopify's control as the app developers would be the ones who set their own prices. It might be worth reaching out and talking to the app developers directly about this though.
That´s very true. I guess it´s all about moneyyy.. Shopify knows, for sure, that the limit is too low for the customer, and they know they can get money out of this while people spend more to break the limit. Simple as that.
@Nick, @AndrewOtten : Actually, you can upload files upload 40MB without a flaw. I just tested it. However, I uploaded a file with 46 MB, still the file seemed to be consumed and uploaded to cdn storage. The problem comes that i can't get it downloaded, as the link seems to be broken. I think its a bug from shopify point of things. The customer had to be informed that the upload would be broken or not available before they checkout as we get informed to upload a file through settings->files.
I want to know what is the actual limit of file upload from input, as an input from product page through customer input? is there a storage limit overall?