Customer issue with cannot check out and view cart is empty

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New Member
7 0 0

Hello There, 

I am currently having multiple users that complain that when they have finish shopping and click on cart they cannot see their items on the cart and when they click on the view cart nothing happen.

Theme Elessi 1.9

Issue with view cartIssue with view cart

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Shopify Expert
404 42 45

Hello Kidslovr, 

 

Could you kindly share your store URL so that can take a look on it. Also, as you are using the paid theme so you can directly get connected with theme support to resolve the issue. 

 

They can assist you in resolving the issue and making it work or else you can share your store access with me so that I can take a look and can assist you further on it.

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New Member
7 0 0
Hello there,

My shopify store url kidslovr.myshopify.com
My website url www.kidslovr.com
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