Customer sign up names that are strange: XVBGjafQqzFnklI uUlqawYpGDL

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New Member
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Is anyone else getting customer sign ups with real email addresses, but the First and Last name captured by Shopify is just a string of letters like this...

XVBGjafQqzFnklI uUlqawYpGDL

I get 4-5 of these kind of signups per day on my Shopify store. 

Is this a glitch with Shopify? Or a bot trying to sign up with fake customer profiles?  Is anyone else having this problem? 

 

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Hey @HelloHealthy

I had this problem with a store of mine. It's awful because there's really no solution for it, but yes, they are bots. My advice is to ignore them and maybe go in once a week and delete all of the made of up profiles. I remember at some point they just stopped on their own for me.

 

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Thanks.  Good to know I am not alone.   I currently delete the accounts and will HOPE they stop magically in the future.

Cheers.

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