Customers having problems logging in to our website

Highlighted
New Member
1 0 0

Hi! 

Our website customers are having a problem with the login. 

They say sometimes they get into the endless dead loop of an error: that the account doesn't exist. 

So when one tries to create an account, there's another error- trying to find the password also leads to an error message. 

Does anyone has had this problem? 

 

 

0 Likes